Privacy Statement

PRIVACY POLICY – LITTORE FAMILY WINES PTY LTD

Littore Family Wines Pty Ltd understands that privacy is important to you and wants your experience online to be as enjoyable and safe as possible. We care about your privacy and want to tell you in detail about the policies and practices which we have adopted to protect your privacy so that you can feel confident about how we handle the personally identifiable information („personal information) you entrust to us, and understand how we manage and use your personal information.

Application of this Privacy Policy

The privacy policy applies to the operator of the Site, Littore Family Wines Pty Ltd (ABN 11 078 477 577), an Australian company, of 265 Ballan Road, Moorabool Valley, Victoria. This privacy policy does not apply to other third parties. We will collect, process and use your personal information only in accordance with this policy, regardless of where you call home.

While we do not intend to make changes to our policies very often, it is always a good idea to double check when you visit our website to be sure that you have read and agree with our most current policy statement. We will not make any changes that have retroactive effect unless legally required to do so.

By accessing our site, using our services and providing us with your personal information, you consent to us collecting, using and disclosing your personal information in accordance with our policy.

The content on our site may include, among other items of interest, entertainment, surveys, sweepstakes, contests, and may also include advertising. We may also provide information on our company and our products, and may also offer opportunities to apply for employment. We hope that you enjoy our site and any communications you receive from us and that you will come back often to visit us!

Use of your Personal Information

Please take a moment to review our policy in detail. To assist you, we offer this short summary:

1. We may use your personal information for such things as to fulfil your requests, serve you better and identify what communications you would like to receive from us.

2. We will only send you materials you have indicated you want to receive according to your preferences and we will honour your opt-out requests – the last thing we ever want to do is motivate you to stop using our services because we sent you unwanted materials.  

3. We may use cookies and web beacons to help us understand the features that apply to visitors, provide better functionality and offer you personalized content.

4. We adopt careful procedures to protect your personal information.  

When do we collect personal information?

We collect personal information, such as names, addresses, e-mail addresses, hobby or activity information, demographic information (age, gender, etc.), details of occupations and work industries, taste preference and habit information, and the like, as well as other information which assists us in conducting our business, meeting the needs of our customers, marketing our services and meeting our legal obligations.

You may choose to provide us with your personal information directly such as when you contact us, register your details with us or enter activities, competitions and promotions. You may also choose to provide us with your personal information via our customers or other third parties. We may also obtain contact lists, demographic and other personal information from other sources such as from our customers, business associates and other third parties.

For the convenience of our customers and to better serve you, we may combine your personal information gathered from different sources. You can update or correct your personal information or change your preferences about receiving offers and information from us at any time.

We make a special effort to advise children to get parental permission before providing information or ordering anything online and urge parents to supervise their childrens online use. We may ask for age information so that we can provide age relevant content and fulfil certain legal obligations, if we learn we are dealing with a young child, we may ask for the email address of a parent and make an effort to contact them to determine if the child has permission to provide information to us.


What do we do with your personal information?

We collect and use your personal information to enter you in contests and notify you of results, to e-mail you with updates and news, to respond to your questions or comments, to register you for certain features, to provide personalized content, information, and/or to send out brochures, coupons, samples, offers and other information on us or our products or services.

From time to time, we may disclose personal information about you to third parties such as our related or associated companies, marketing and advertising agencies, our clients, our technology and administrative service providers and outsourcing contractors, other companies and individuals who assist us with providing products and services or who perform functions on our behalf, third parties with whom we have a business relationship and anyone else to whom you authorise us to disclose it.

Littore Family Wines will also disclose personal information when required by law; police, courts, tribunals and other regulatory authorities and may disclose it when reasonably necessary to assist an enforcement body or to lessen or prevent a threat to individual or public health or safety.